In this module, you’ll learn who your customers are on digital labour platforms and how to serve them well. You’ll look at the different types of customers who look for services on these platforms and ways to meet their needs, so you can build good relationships and deliver work that satisfies them.
This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense – eLearning and training consultants GmbH.
Course Contact: gig.economy@giz.de
License: CC BY-SA 4.0
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