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Gig Economy: Welcome Workers!

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Gig Economy: Welcome Workers!

In this course, you will learn how to succeed as a gig worker on digital labour platforms. Across 21 modules, you will learn how gig work works, how to get started and what rights protect you. You will also build practical skills in money management, communication, negotiation, digital literacy and online safety, with a special focus on women in the gig economy.

Course Developer: This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense – eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

21 courses in this bundle Unlocked bundle
Course 1 Enroll Now →

What Is Platform-Based Gig Work

In this module, you'll learn what platform-based gig work is and how digital labour platforms have grown alongside easy access to smartphones and the…

Enroll Now →
Course 2 Enroll Now →

Characteristics of Gig Work

In this module, you'll look at the main features of gig work, including its key benefits and the common challenges gig workers face. You'll…

Enroll Now →
Course 3 Enroll Now →

How Do I Navigate the Platform Economy as a Gig Worker

In this module, you'll learn practical steps for getting started in the platform economy as a gig worker. You'll learn how to sign up…

Enroll Now →
Course 4 Enroll Now →

Understanding Gig Work

In this module, you'll learn the basics of gig work and how the rise of digital labour platforms has created new job opportunities. You'll…

Enroll Now →
Course 5 Enroll Now →

Decent Work Framework Offers Social Protection to Gig Workers

In this module, you'll learn about the global frameworks that set minimum working conditions and how they can protect gig workers. You'll look at…

Enroll Now →
Course 6 Enroll Now →

Workers’ Voices and Experiences

In this module, you'll learn about the support available to gig workers through the voices and experiences of people who do gig work. Drawing…

Enroll Now →
Course 7 Enroll Now →

Women Play an Important Role in the Gig Economy

In this module, you'll learn about the important role women play in the gig economy. You'll look at the challenges that women gig workers…

Enroll Now →
Course 8 Enroll Now →

Women and Their Rights as Gig Workers

In this module, you'll learn how to make the most of opportunities for women in gig work. You'll learn about the rights women have…

Enroll Now →
Course 9 Enroll Now →

Upskilling Is the Master Key to Improving Chances in the Gig Economy

In this module, you'll learn why upskilling matters for women gig workers. You'll learn which skills you need to succeed in the gig economy…

Enroll Now →
Course 10 Enroll Now →

Foundations of Financial Literacy

In this module, you'll learn the basics of financial literacy for gig workers on digital labour platforms such as Uber, Bolt, Fiverr, Upwork and…

Enroll Now →
Course 11 Enroll Now →

Saving and Investing as a Gig Worker

In this module, you'll learn about saving and investing options suited to gig workers. You'll look at different ways to save, the investment options…

Enroll Now →
Course 12 Enroll Now →

Strategies and Tools to Manage Finance

In this module, you'll learn key strategies and tools for managing your money as a gig worker. You'll learn the principles of pricing strategies…

Enroll Now →
Course 13 Enroll Now →

Financial Empowerment: Women’s Journey in the Gig Economy

In this module, you'll learn how women can manage the financial side of gig work. You'll look at the particular financial challenges and opportunities…

Enroll Now →
Course 14 Enroll Now →

Communicating Confidently

In this module, you'll learn how to communicate with confidence and explore the different aspects of confident communication. You'll identify your strengths to build…

Enroll Now →
Course 15 Enroll Now →

Understanding the Platform Customer

In this module, you'll learn who your customers are on digital labour platforms and how to serve them well. You'll look at the different…

Enroll Now →
Course 16 Enroll Now →

Communication on a Platform

In this module, you'll learn how to communicate well with customers on digital labour platforms, an important soft skill for gig workers. You'll look…

Enroll Now →
Course 17 Enroll Now →

Negotiating Is an Essential Soft Skill

In this module, you'll learn why negotiation is an essential soft skill for platform work. Building on effective communication, you'll see how negotiating helps…

Enroll Now →
Course 18 Enroll Now →

Information and Data Literacy

In this module, you'll build your information and data literacy skills as a gig worker. You'll learn what information gig workers need and which…

Enroll Now →
Course 19 Enroll Now →

Communicating and Collaborating With Clients

In this module, you'll learn the skills you need to communicate and work well with clients as a gig worker and to build productive…

Enroll Now →
Course 20 Enroll Now →

Data Protection and Online Safety

In this module, you'll get an overview of data protection and online safety for gig workers. You'll learn why it matters to protect your…

Enroll Now →
Course 21 Enroll Now →

Productivity Tools and Content Creation Tips

In this module, you'll explore simple productivity tools that help you work more efficiently as a gig worker. You'll see how these tools help…

Enroll Now →

Course details

What Is Platform-Based Gig Work

In this module, you'll learn what platform-based gig work is and how digital labour platforms have grown alongside easy access to smartphones and the internet. You'll look at the different types of digital labour platforms and forms of gig work, see how they differ from traditional employment, and see what they have in common with informal work. The module ends by looking at what digital labour platforms mean for gig workers, whether gig work is their side income, a way to gain experience while studying, or their main job.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Characteristics of Gig Work

In this module, you'll look at the main features of gig work, including its key benefits and the common challenges gig workers face. You'll see the range of opportunities it offers in sectors such as online freelancing, digital marketing, delivery services and home-based care. Beyond extra income in the short term, gig work can help you build skills that are useful for finding work outside the gig economy. You'll also see how talking with other gig workers and learning from their experience can help you handle challenges and stay resilient in a competitive job market.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

How Do I Navigate the Platform Economy as a Gig Worker

In this module, you'll learn practical steps for getting started in the platform economy as a gig worker. You'll learn how to sign up for a gig platform and how payments and taxes work for gig work. The module shows why preparation matters, and how the right equipment, preparation and knowledge help gig workers find their way in the gig economy and succeed in this growing field.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Understanding Gig Work

In this module, you'll learn the basics of gig work and how the rise of digital labour platforms has created new job opportunities. You'll learn to tell apart the different types of gig work and look at the main challenges of working in the gig economy. Through interactive content, you'll also hear from gig workers who have overcome challenges, built resilience and made the most of the platform economy.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Decent Work Framework Offers Social Protection to Gig Workers

In this module, you'll learn about the global frameworks that set minimum working conditions and how they can protect gig workers. You'll look at the key features of the Decent Work framework for platform work, including the International Labour Organisation's initiative to protect workers' rights. You'll also learn about other efforts, such as Fairwork, that work with platforms to improve working conditions. Fairwork has five principles: fair pay, fair conditions, fair contracts, fair management and fair representation.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Workers’ Voices and Experiences

In this module, you'll learn about the support available to gig workers through the voices and experiences of people who do gig work. Drawing on interviews and feedback from gig workers, you'll get practical advice on navigating the gig economy and see how others have overcome challenges and built a community. You'll also get tools, resources and checklists to help you get started on the platforms.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Women Play an Important Role in the Gig Economy

In this module, you'll learn about the important role women play in the gig economy. You'll look at the challenges that women gig workers in particular face, along with the economic and social benefits gig work can bring them. You'll also learn how family, communities, trade unions, platforms and regulators can support women gig workers.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Women and Their Rights as Gig Workers

In this module, you'll learn how to make the most of opportunities for women in gig work. You'll learn about the rights women have as gig workers and ways to support women gig workers, including by giving them equal access to fair gig work.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Upskilling Is the Master Key to Improving Chances in the Gig Economy

In this module, you'll learn why upskilling matters for women gig workers. You'll learn which skills you need to succeed in the gig economy and how building them can improve your chances of finding and keeping gig work.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Foundations of Financial Literacy

In this module, you'll learn the basics of financial literacy for gig workers on digital labour platforms such as Uber, Bolt, Fiverr, Upwork and Amazon Mechanical Turk. You'll learn how to tell your financial needs from your wants, sort and prioritize your expenses, set financial goals and make a budget. The module covers the common financial challenges and risks gig workers face, along with key principles and pricing strategies for earning more. You'll also compare mobile financial tools by their features and benefits, so you can manage your money, track it and plan toward your goals.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Saving and Investing as a Gig Worker

In this module, you'll learn about saving and investing options suited to gig workers. You'll look at different ways to save, the investment options open to gig workers and the main investment risks that can affect them. You'll also see how saving and investing can help you reach your financial goals and build long-term financial security.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Strategies and Tools to Manage Finance

In this module, you'll learn key strategies and tools for managing your money as a gig worker. You'll learn the principles of pricing strategies that can help you earn more. You'll also look at mobile financial tools for managing and tracking your money and planning toward your financial goals, including what they offer and how they help.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Financial Empowerment: Women’s Journey in the Gig Economy

In this module, you'll learn how women can manage the financial side of gig work. You'll look at the particular financial challenges and opportunities women may face in the gig economy and learn how financial planning can help them take charge of their finances.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Communicating Confidently

In this module, you'll learn how to communicate with confidence and explore the different aspects of confident communication. You'll identify your strengths to build self-confidence and learn how self-awareness, empathy, adaptability and trust support effective communication. You'll also look at different sources of personal growth and development, and see how practice and self-belief can strengthen your communication skills for personal and professional growth.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Understanding the Platform Customer

In this module, you'll learn who your customers are on digital labour platforms and how to serve them well. You'll look at the different types of customers who look for services on these platforms and ways to meet their needs, so you can build good relationships and deliver work that satisfies them.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Communication on a Platform

In this module, you'll learn how to communicate well with customers on digital labour platforms, an important soft skill for gig workers. You'll look at the channels gig workers use, such as a platform's messaging service, phone calls, email and video calls, to share information, pass on messages and receive feedback. The module covers the power of communication, collaboration and networking, netiquette (good online manners) and how to handle difficult situations.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Negotiating Is an Essential Soft Skill

In this module, you'll learn why negotiation is an essential soft skill for platform work. Building on effective communication, you'll see how negotiating helps you reach agreements that work for both you and your customers, protect your rights and avoid conflicts. The module covers practical negotiation strategies and how to know when to say no.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Information and Data Literacy

In this module, you'll build your information and data literacy skills as a gig worker. You'll learn what information gig workers need and which tools help you find, retrieve, store and manage digital data, content and information. You'll also learn to judge how relevant a source is and whether its content is accurate, and you'll learn the basics of how algorithms shape the ads you see. Together, these skills help you evaluate information critically, spot misinformation and protect yourself from misleading content.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Communicating and Collaborating With Clients

In this module, you'll learn the skills you need to communicate and work well with clients as a gig worker and to build productive relationships with them. You'll learn how to showcase your skills, experience and portfolio, network with potential clients and employers, and find and apply for gig opportunities both locally and globally. You'll also look at tools for sharing ideas and getting feedback from clients.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Data Protection and Online Safety

In this module, you'll get an overview of data protection and online safety for gig workers. You'll learn why it matters to protect your personal information and stay secure online, and you'll look at the key principles of online safety and data protection in your day-to-day work on digital platforms.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

Course details

Productivity Tools and Content Creation Tips

In this module, you'll explore simple productivity tools that help you work more efficiently as a gig worker. You'll see how these tools help you deliver tasks well, manage your schedule, keep your clients and get more referrals. You'll also get tips on creating, editing and improving digital content to raise the quality of your work.


This course has been developed as part of the Gig Economy Initiative funded by the German Federal Ministry of Economic Cooperation and Development (BMZ). The content is developed by GIZ Gig Economy Initiative with e-Learning partner common sense - eLearning and training consultants GmbH.

Course Contact: gig.economy@giz.de

License: CC BY-SA 4.0

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